Frequently Asked Questions
Everything you need to know about shopping with BKC-Global.
How long does shipping take for my order?
Standard domestic shipping typically takes 3-5 business days, while international orders can take between 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. You can initiate a return or exchange through our online portal for a full refund or store credit.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.
What payment methods do you accept?
BKC-Global accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your materials sustainably sourced?
We are committed to ethical fashion. A significant portion of our collections features organic cotton, recycled polyester, and eco-friendly dyes to minimize our environmental footprint.
Can I track my package after it has shipped?
Yes, once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status in real-time.